Replace Manual CS supervision with Automated Supervisor

Let the AI monitor 100% of your customer support interactions. Identify tone of voice & spelling mistakes and issues leading to customer & revenue losses.

Book a demo Start for free

No credit card needed

Benefits

Why use OneTone.ai?

50
%
Save time
Save 25%-50% of your Customer Support & QA Leaders and Supervisors time.
100
%
Get data for KPIs
Evaluate your agents based on data from 100% of their conversations.
10
%
Boost revenues
Identify potential customer and revenue losses and earn up to 10% more.
20
+
Compare languages
Compare your multi-lingual CS teams. 20+ languages supported.

Customer Support Supervisor

OneTone.ai Supervisor is an AI-powered tool for CS & QA Leaders, which monitors issues leading to customer & revenue losses, and the quality of all written customer communication.

How it works

Common mistakes

It keeps an eye on…

… issues such as Missing Call-to-Action (link to the product / service), Unanswered customer questions, Incorrectly resolved requests, No alternative product offered (and losing a deal), Vulgar words, Missing apology, etc.

Tone-of-voice and spelling mistakes
Customer Satisfaction influencing issues
Revenue influencing issues

How to start

01
Create
an account
02
Try dummy data based interactive demo
03
Connect to your Helpdesk or CRM
04
Start to monitor your communication
Free trial
/ first 3 months
- No credit card needed
- You can cancel any time
Start for free
After 3^rd month
$39
/ agent per month
Custom
/ 100+ agents

INTEGRATION

Easy integrationinto your Helpdesk and CRM

Languages

Multi-language Monitoring

OneTone.ai supports more than 20 languages widely used on the American & European continents.

Privacy & Safety

Your data
is safe with us

We don’t use any personal information for our AI models.
We don’t share your data with anyone else.
We are GDPR compliant.

Why Customers choose
OneTone.ai

Fintech
“ Before, we went through agent conversations manually, only able to check a tiny percentage of our communications. Since AI Supervisor has automated our QA, we can easily compare qualities of our agents in real-time and reward them clearly based on 100% of their interactions. “
Home & Furniture market place
“ Thanks to OneTone.ai Supervisor, we automated our quality assurance and we can monitor all our agent conversations. So, our customer service supervision is much more effective, and agents have more insights about the way they communicate with customers. “
Sport stores & eshops
“ Being friendly and helpful to our customers is our priority. That’s why, we cannot imagine our day to day operation without Onetone.ai. It really helps, not only with communication monitoring and QA automation, but also with correcting any issue we discover. “